Who is responsible for security in the cloud? The providers of cloud services will off basic firewall protection. What about web-based applications? The bad guys are not getting any nicer. This is an area all companies with applications exposed to the web should consider broader protection.
Everyone seems to be talking about Web 2.0 and beyond. The definition of Web 2.0 from Wikipedia states “Web 2.0” describes the changing trends in the use of World Wide Web technology and web design that aim to enhance creativity, communications, secure information sharing, collaboration and functionality of the web. While many are talking about Web 2.0, many in corporate IT are listening. How wikis and blogs breakdown the silos of communications email creates are not easily applied. Collaborative working environments, and the tools to create them, are on the top of line of business executives. Corporate IT has a responsibility to understand how the culture, business processes, and technology can together achieve corporate business objectives. I hear IT executives describe “bringing Facebook” to their corporate environment. While attractive, this may not bring the desired result. Before launching a Web 2.0 initiative, take time to review best practices, similar company/industry examples, and set a benchmark for your results.
Today’s economic climate is raising the constant question of core Vs. context within an IT organization. CIO’s are wrestling with the need to keep core skills in house, and outsource those skills which can be delivered as a commodity. Typically, the context skills can be acquired in a better, faster, cheaper model that is delivered by companies that focus on efficiently providing the services to many clients. This leverage allows the outsourcing partner to gain economies of scale in supporting a standard services offering. Application management and maintenance is a context area that deserves consideration in today’s environment. Unlike development, customer service, or support, supporting legacy applications, packaged solutions, and SaaS offerings, has not proven to be a differentiator for our clients. The benefits of outsourcing contextual technology areas are many. Beyond the cost savings, many clients experience better service uptime, higher customer satisfaction, and the ability to repurpose key internal resources to more beneficial core projects.
Recession = Opportunity
We are all reading about companies impacted by the recession. What is unclear is how many are taking advantage of the economic climate. Announcing layoffs seems to be a popular area to show cost cutting. As we in business know, there is no way to cost cut your way to success. Growth is the key to long term business viability.
As a 20 year old USA corporation, Infogain has experienced a number of fiscal roller coasters. Each event has caused the company to rethink value propositions, market positioning, and client relationships. The company emerged from the downturn stronger and more capable than before.
Our clients are requesting solutions that provide efficiency, capability, and flexibility for growth. The conversation has changed and we need to revisit our past models, positioning, and focus.